Terms & Policy

Terms & Conditions

These Terms and Conditions ("Terms") govern your use of the 3J Mobile website (the "Website") and your purchases from our online store and repair services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms.

1. Online Store

• Products: We offer a variety of mobiles, electronics, wearables, tablets, laptops, and accessories (the "Products") on our Website. We strive to provide accurate descriptions and specifications of the Products; however, there may be minor discrepancies.
• Pricing: All prices listed on the Website are in United States Dollars (USD) and are subject to change without notice. We will make every effort to ensure the accuracy of pricing information; however, errors may occur. We reserve the right to correct any pricing errors and to cancel orders placed at an incorrect price.
• Orders: By placing an order, you offer to purchase the Products specified in your order. Once you place an order, we will send you a confirmation email with the details of your order. Your order is not binding on us until we accept your order and charge your payment method. We reserve the right to decline any order at our sole discretion.
• Payment: We accept cash on delivery as listed on the Website. Payment must be made in full when you receive your order.
• Delivery: We offer delivery services within Lebanon. Delivery fees and estimated delivery times will be displayed at checkout. You are responsible for providing accurate and complete delivery information. We are not responsible for delays caused by incorrect or incomplete delivery information.
• Returns and Exchanges: You may return or exchange most new, unopened Products within 2 days of delivery for a full refund, exchange for a different product, or store credit by providing original receipt. Returned or exchanged Products must be in their original packaging with all documentation and accessories. Shipping costs for returns are your responsibility. 
• Warranty: We offer a manufacturer's warranty on all new Products. Please refer to the manufacturer's warranty information for details on coverage and service options.

2. Repair Services

• Repairs: We offer repair services for various devices. We will diagnose the issue and provide you with an estimated cost of repair before proceeding with any work. Your approval is required before any repairs are performed.
• Data Loss: We are not responsible for any data loss that may occur during the repair process. It is highly recommended to back up your data before leaving your device for repair.

3. Disclaimer

The information and content on the Website are provided for informational purposes only and do not constitute professional advice. We make no warranties or representations of any kind, express or implied, as to the accuracy, completeness, or timeliness of the information on the Website.

4. Limitation of Liability

We shall not be liable for any damages arising from your use of the Services, including but not limited to, direct, indirect, incidental, special, consequential, or punitive damages.

5. Intellectual Property

The Website and its content, including but not limited to trademarks, copyrights, and logos, are the property of 3J Mobile or its licensors. You may not use any of this intellectual property without our prior written consent.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Lebanon.

7. Dispute Resolution

Any dispute arising out of or relating to these Terms shall be resolved by the courts of Lebanon.

8. Entire Agreement

These Terms constitute the entire agreement between you and 3J Mobile with respect to your use of the Services and supersede all prior or contemporaneous communications and proposals, whether oral or written.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms at any time. We will post the revised Terms on the Website. Your continued use of the Services after the revised Terms are posted constitutes your agreement to be bound by the revised Terms.

10. Contact Us

If you have any questions about these Terms, please contact us at [email protected] or by phone at +(961) 3 314 316.

By using the 3J Mobile website and services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.